Order Processing & Lead Times
Order Processing
Once your order is received and reviewed by our production team for accuracy - this is on average 1 business day from when the order is placed. Once the order is confirmed by our production team,the order moves into our production queue, and it will be shipped within our current lead time, tailored to your order's specifications.
Lead Times
On average, standard orders ship within 3-5 business days if being placed during standard volume periods (non promotional periods). Please note that during higher volume periods, or circumstances that are outside of our control (ie weather), orders can experience delays.
Custom Painted Order Exception
Custom painted shutter orders ship within 3 weeks from the order being placed as a paint swatch must be ordered for the matching color. Also, custom paint/color exterior shutter orders require additional quality checks to ensure the paint adheres perfectly for durability. Please note that this may slightly extend the shipping timeline.
Once your order is received and reviewed by our production team for accuracy - this is on average 1 business day from when the order is placed. Once the order is confirmed by our production team,the order moves into our production queue, and it will be shipped within our current lead time, tailored to your order's specifications.
Lead Times
On average, standard orders ship within 3-5 business days if being placed during standard volume periods (non promotional periods). Please note that during higher volume periods, or circumstances that are outside of our control (ie weather), orders can experience delays.
Custom Painted Order Exception
Custom painted shutter orders ship within 3 weeks from the order being placed as a paint swatch must be ordered for the matching color. Also, custom paint/color exterior shutter orders require additional quality checks to ensure the paint adheres perfectly for durability. Please note that this may slightly extend the shipping timeline.